You make them feel good about you. 要给他们留下好印象

28. You are the first person they see in the morning.
    病人们早晨首先看到的是你们
29. You say please. You say thank you.
    要说"请" "谢谢"
30. You apologize for waking them up.
    "很抱歉把你叫醒"
31. You make them feel good about you.
    要给他们留下好印象
32. Why is that important?
    为什么这很重要
33. 'cause then they'll talk to you and tell you what's wrong.
    只有这样他们才会告诉你们病情
34. Why is that important?
    为什么这很重要

来自《实习医生格蕾 第一季 第四集 Grey's Anatomy S01E04》第 31 行